Terms & Conditions: Corporate Clients

Last updated: 2/05/2025
To Be reviewed: 2/05/2026

· Client: The company entering into an agreement with Skills & Thrills for Program delivery.

· Program: The school holiday workshops organised by Skills & Thrills and delivered by a third-party Activity Provider.

· Attendee: The child participating in the Program.

· Session: A scheduled day or set of days during which Skills & Thrills operates a Program at the Client’s venue.

· Customer: The parent or guardian enrolling a child.

· Activity Provider: The third-party service provider contracted to deliver the Program.

· Venue: The physical location of the Program including access to amenities such as bathrooms, drinking water, shelter from weather, and first aid facilities.

· The Client agrees to provide a safe, appropriate venue with required amenities for the Program.

· The Client will ensure suitable access for children, parents, and Activity Providers during the Program’s operating hours.

· The Client will ensure that the venue is accessible to Skills & Thrills staff at least 45 minutes prior to the start of each Session and 30 minutes after its conclusion to allow for setup and pack-down.

· The Client will identify a primary on-site contact for coordination and incident reporting throughout the Program.

· The Client is responsible for internal promotion of the Program to employees unless otherwise agreed.

· The Client must not contract Activity Providers directly without written consent from Skills & Thrills.

· Skills & Thrills facilitates the Program but does not deliver the sessions directly.

· Skills and Thrills is responsible for ensuring that all Activity Providers maintain current Working with Children Checks (WWCCs) and public liability insurance.

· Except where required by law, Skills & Thrills is not liable for injury or loss caused by Activity Providers unless due to Skills & Thrills' proven negligence.

· Skills & Thrills may cancel, delay, or alter Programs due to force majeure or unavoidable disruptions. We will notify the Client promptly.

· Where a Client cancels a session, Skills & Thrills will take responsibility for notifying all registered Customers and managing refunds or transfers where appropriate.

· Skills & Thrills may provide post-program feedback summaries or attendance data to the Client.

· Skills & Thrills will provide the client with anonymized data from any feedback surveys collected. 

· Where parental consent is provided, Skills & Thrills may share images or videos of attendees with the Client for internal communications.

· Program fees and payment terms are set out in a separate agreement or invoice.

· The Client remains responsible for the total underwrite or minimum participation cost agreed upon, regardless of actual attendance.

· Additional charges may apply for extended hours, late pickup coverage, or bespoke session content outside standard delivery scope

· Skills & Thrills collects personal information from Customers on behalf of the Client and Activity Providers to ensure safe delivery.

· All data handling complies with the Privacy Act 1988 (Cth). Skills & Thrills is not responsible for how Activity Providers or the Client handle shared data independently.

· The Client agrees to handle all shared personal data in compliance with their own internal privacy policy and in accordance with the Privacy Act 1988 (Cth).

· The Company has moral & registered rights in its trade marks and the User shall not copy, alter, use or otherwise deal in the marks without the prior written consent of the Company.

· All content, branding, and materials supplied by Skills & Thrills or its Activity Providers remain their intellectual property and must not be reproduced, distributed, or reused without prior written consent.

· The Client agrees to notify Skills & Thrills in advance of any known hazards, access restrictions or venue-specific emergency procedures. 

Skills & thrills will conduct a visual risk assessment prior to the commencement of each session. If the environment is deemed unsafe and appropriate mitigate measure cannot be implemented - through no fault of Skills & Thrills or the Provider - Skills & Thrills reserves the right to suspend or cancel service delivery for that day

· The Client will ensure that their employees and contractors respect the boundaries of the Program space and behave appropriately around attending children. Inappropriate conduct may result in immediate suspension or cancellation of the session.

· The Client agrees to respond to all pre-program logistics, documentation, and approval requests within five (5) business days to ensure smooth delivery.

· Skills & Thrills agree to respond to all parent and client enquiries or requests within 48 hours or two (2) business days. 

· These Terms are governed by the laws of Victoria, Australia.

· Skills & Thrills

· Email: support@skillsandthrills.com.au

· ABN: 23 622 230 086

· Website: www.skillsandthrills.com.au

By engaging Skills & Thrills to deliver a School Holiday Program, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions.