Terms & Conditions: Customers

Last Updated: 2/05/2025
To Be Reviewed: 2/05/2026

Please Note: Program or Session specific Terms and Conditions may apply to certain locations or sessions, please consult these terms directly. 

· Customer: The parent or legal guardian registering a child into the Program.

· Attendee: The child participating in the Program.

· Program: The school holiday activities facilitated by Skills & Thrills.

· Activity Provider: A third-party organisation contracted by Skills & Thrills to deliver the program.

· Venue: The physical location where the Program is hosted (typically your employer's workplace)  including access to amenities such as bathrooms, drinking water, shelter from weather, and first aid facilities.

· I confirm I am the legal guardian and give permission for my child to participate in all scheduled activities.

· I authorise Skills & Thrills and Activity Provider staff to obtain emergency medical treatment if required. I will cover associated costs.

· I will not send my child if they are unwell or suffering from a contagious illness.

· I understand staff will not administer medication unless I submit a signed medical consent form co-signed by a general practitioner.

· I authorise staff to apply sunscreen to my child as needed.

· If my child exhibits unsafe or inappropriate behaviour, I acknowledge that they may be sent home or excluded from future sessions. Refunds will not be issued in such cases.

· While inclusive practices are encouraged, Skills & Thrills reserves the right to deny enrolment if a child’s presence poses a risk to others.

· I am responsible for ensuring my child is picked up by the session end time. Late pickup after 5:30 PM will incur a $3 per minute fee.

· I consent to my child leaving the premises to attend supervised outdoor excursions of up to 800m distance, including crossing roads.

· G-rated films may be screened during rest breaks.

· I consent to images of my child being shared internally with my employer unless I notify Skills & Thrills in writing.

· All bookings are final once confirmed via Cvent.

· Cancellations must be received by 3:00 PM, seven (7) business days before the session to be eligible for a refund.

· Skills & Thrills may withhold fees for late cancellations.

· If a session is cancelled due to low bookings or circumstances beyond our control, we will contact you with alternatives.

· Providing false or misleading information may result in registration cancellation without refund.

· Activities are delivered by third-party providers selected by Skills & Thrills.

· Except as required by law, Skills & Thrills is not liable for injury, loss, or damage unless caused by proven negligence.

· Any concerns should be reported within 5 business days of the session.

· We collect personal data for safety, health, and administration. This may include your employer, Activity Providers, insurers, or regulators.

· Our practices comply with the Privacy Act 1988 (Cth). See our Privacy Policy for more.

· Activity Providers may manage your child’s data under their own privacy policy.

· This agreement is governed by the laws of Victoria, Australia.

· Skills & Thrills

· Email: support@skillsandthrills.com.au

· Website: www.skillsandthrills.com.au

ABN: 23 622 230 086